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As of this summer, three in eight Smart Speaker owners complained that they’d had problems getting a Smart Speaker to play a station they wanted to hear.

Program Directors. We love you all.

We’ll be updating our understanding of tech purchases and taking a look at the state of the dashboard in our 15th Ratings Prospects Study that we’re preparing to field at the start of 2020. And we’re asking for your input on what other questions you’d like us to explore.

Inciting tune-in one person at a time isn’t a remedy for goosing a particular month – it’s a long-term commitment.

The better we can understand those who are likely to play the ratings game with Nielsen, the better we’ll be at connecting with them through programming, promotion and marketing efforts

Dale Carnegie said, “A person’s name is to him or her the sweetest and most important sound in any language.”

Over the years radio has spent a lot of time ridding stations of potential tune-outs, but far less time considering what could be potential tune-ins; in effect, new ways to serve listeners.

Broadcast radio needs more reasons for consumers to connect more often and new reasons for consumers to fall in love with our brands all over again.

Music testing isn’t about getting high test scores. It’s about using the available science to artfully construct a playlist and manage music scheduling to use one programming stream to keep the widest-possible portion of listeners satisfied.

Music radio listeners need a break from the relentless attention media outlets are giving to politics – and that will only become more so in the months ahead.